General
How can I make calls with Invitario?
To schedule a call with Invitario, please use the following link: Schedule a Call We look forward to your questions! Note: Phone support is available to our customers from the SLA Level: Gold (Service Level Agreement). Learn more about our SLAs here. ...
I have lost my password: How do I get my access data?
If you have forgotten or no longer have access to your credentials for the Invitario backend, you can reset your password and log in with the new password. Follow these steps: Go to the login page: https://live.invitario.com/de/admin/login Click on ...
The next steps after creating an event with the wizard
After you have created the event with the Event Wizard, you can now further edit the event in detail. Depending on the complexity of the event, this process will take more or less time. Below we would like to outline a typical process for a standard ...
Where can I change the confirmation texts on the website and in the mailing?
Confirmation emails and confirmation pages are two different elements: – Confirmation emails are displayed in >Mailings and can be edited there. – Confirmations on the website can be edited for each form in >Form >edit >Confirmations.
How can I postpone my event?
To reschedule an event that already has guests registered, Invitario offers several practical functions and settings. Step 1: Deactivate Registration To prevent more guests from registering for your event, follow these steps. Go to Settings > Basic ...
Why is no location displayed in the icon bar?
To display the address in the icon bar on the event website or emailings, a complete address must be entered in the basic settings of the event (side menu: > Settings) or in the settings of the appointment (side menu: > Appointment > Edit). Entering ...
Why is no language selection displayed in the ‘Dynamic content’?
In the menu item > Settings in the field > Available Languages, you must first select all the desired languages. The languages selected there will then be displayed in the "Languages" dropdown in each content element under > Dynamic Content.
What is the difference between the Account Level and the Event Level?
Invitario is basically divided into two levels: Account Level At the higher account level, events, the central contact database, as well as user and settings for email, data protection, and payment methods are managed. You can access the account ...
Language settings for guests and events
You can create multilingual events in Invitario. Invitario automatically translates system elements such as buttons or hint texts into the respective language. In the event under the menu item > Settings, you can configure the language settings: ...
How do time zones work in the event settings?
The time zone of an event can be set in the event settings. Settings > 1st tab "Basic Settings" > Time Zone The time and time zone should always be the same as at the event location For example: if Germany is the "main location" then > 6:00 PM CET ...
Setting up a desired domain for the event website
Invitario Enables You to Make Your Event Website(s) Accessible through a Custom Domain By setting up your desired domain, your event website (or all event websites within your account) can be accessed through this domain. You can set up a subdomain ...
Using personal salutations
Invitario contains a number of macros for automatically generated salutations that you can use to personalise emails, event websites and PDF files. This option can only be used if you know a contact’s gender and – depending on the required ...