Dependencies and restrictions for ticket types

With Invitario, you can offer your guests only those tickets that are intended for a specific guest segment. You can link ticket types with a segment (target group and/or tags) or make the offered ticket types dependent on the guest's responses in the registration form.

For example, you can include questions like "Are you already a customer?" in the registration form and

display only the ticket types intended for that selection. All other ticket types will not be shown.

Please note that you need the following functions in your account to implement this: Ticketing, Custom Fields, Segments. Contact user support for more information.

To create dependencies of this kind, proceed as follows:

Create a custom field in the registration form

1. Click on the "Forms" menu item and select the desired form.
2. In the second tab "Fields", add the desired custom field. More information on custom fields can be found here.
   

Create a target group

In the next step, create a target group that includes all guests who have filled out the custom field created earlier:

1. Click on the "Segments" menu > "Target groups".
   
2. Click on "Create new target group".
   
3. Create the target group according to your requirements. More information on working with segments and target groups can be found here. In our example, we want to add all guests to this target group who have checked the custom field "Student" in the registration form.

Create the ticket type

Before creating a new ticket, make sure you have already created a ticketing configuration.

More information can be found here. 

To create a new ticket type, proceed as follows:

1. Click on "Ticket types" in the menu > create your new ticket
   
   
2. To make your ticket visible only to guests in your target group, select the appropriate target group under Restriction.
   

Adjust and integrate the ticketing configuration 

Then make sure your newly created ticket is displayed in your ticketing configuration and is in the correct position (order of displayed ticket types).

To do this, go to Ticketing > Ticketing configuration > select your ticketing configuration > check all ticket types to be displayed in this ticketing configuration and adjust the order if necessary.

Then integrate the created ticketing configuration into the registration form.

Go to "Forms" > select the registration form > in the first tab "Settings" > select the ticketing configuration 

The result

Now, when your guest selects the custom field "Student" in their registration process, the newly created "Student Ticket" will be displayed.

Guests who did not check this box will not see the "Student Ticket".

• Related Articles

• Add or edit ticket type

  Ticket Types are the tickets offered for sale to guests on the event website. List of Ticket Types You can view your created ticket types in > Ticketing > Ticket Types. Here you can see all created ticket types and the key information, such as: the ...

• How can I reset a ticket?

  To reset an already tested ticketing event and delete all test registrations and orders including invoices, follow these steps: Step 1: Event Settings Make sure your event is in Setup mode. To do this, click on "Settings" in the menu. In the "Status" ...

• Is it possible to change the name of a ticket holder on an invoice?

  The positions on invoices are no longer adjustable, only the invoice recipient can be changed. Open > Ticketing > Orders > search for the desired order > open it and > click on the "Edit" icon next to the invoice recipient in the first tab. Read more ...

• The cockpit for events with ticketing

  For events with active "Ticketing", additional data relevant to ticket sales is displayed in addition to the standard functions. This article only covers the data displayed in the cockpit that is automatically shown for events with active ticketing. ...

• Creating a Ticketing

  Ticketing is a specific type of event registration that guides the guest through a predefined order process. With ticketing, you can create a fully digital sales process that automates the ordering and payment of admission fees. Step 1: Creating a ...