General
Dependencies and restrictions for ticket types
With Invitario, you can offer your guests only those tickets that are intended for a specific guest segment. You can link ticket types with a segment (target group and/or tags) or make the offered ticket types dependent on the guest's responses in ...
Add payment method "Payment on invoice"
For events with active ticketing, ticket orders can be set up without automated payment processing. For the payment method "Payment on Invoice," ticket buyers receive an invoice in the confirmation email, and the payment receipt must be recorded ...
Individualize invoice template
In the "Ticketing Configuration" menu > Click on the "General Settings" icon : After successfully completing a ticket order, an invoice is automatically created, which can be sent to the guest with the confirmation email. As the organizer, you are ...
Configuration and dispatch of automatic ticketing invoices
After the order process is completed, invoices are automatically created, which can be sent to the ticket buyers along with the confirmation. To configure the invoices, open > Ticketing > Ticketing Configuration > General Settings : Here you ...
Changes to the invoice recipient in ticketing
For completed orders, invoices are automatically generated. Sometimes, the guest may ask you to change the invoice recipient of an already sent invoice. The change of an invoice recipient is carried out in the detailed view of an order. Step 1: ...
Overview of invoices and credit notes in ticketing
During the ongoing ticketing process, an invoice is automatically created for each completed order. These are displayed in an overview list and can be downloaded in bulk for accounting after the event. List of All Invoices Open > Ticketing > Invoices ...
The cockpit for events with ticketing
For events with active "Ticketing", additional data relevant to ticket sales is displayed in addition to the standard functions. This article only covers the data displayed in the cockpit that is automatically shown for events with active ticketing. ...
Working with ticketing orders
If your event is live and the first tickets have been sold, you can continuously process and monitor ticket orders. Overview of Ticket Orders Go to > Ticketing > Orders to see all guest orders: Orders are listed chronologically by order number, ...
Creating a Ticketing
Ticketing is a specific type of event registration that guides the guest through a predefined order process. With ticketing, you can create a fully digital sales process that automates the ordering and payment of admission fees. Step 1: Creating a ...
Carry out cancellations or partial cancellations of ticketing orders
Completed orders can be fully or partially canceled in the backend. Invitario automatically generates a credit note and attaches it to the order. Step 1: Search and open the order Go to > Ticketing > Orders to view all guest orders. To search for the ...
Setting up credit cards as a payment method
For events with active ticketing, payments by credit card can be received and processed automatically. Setting up credit card payments is done in two steps. Step 1: Create an account with the payment processor STRIPE To collect credit card payments ...
Add or edit ticket type
Ticket Types are the tickets offered for sale to guests on the event website. List of Ticket Types You can view your created ticket types in > Ticketing > Ticket Types. Here you can see all created ticket types and the key information, such as: the ...
Set up instant bank transfer as a payment method
At events with active ticketing, payments can be received and processed automatically via Sofort. Setting up Sofort involves two steps: Your guests can pay with Sofort using their familiar online banking details via direct transfer. The amount is ...